Shipping Policy
Who We Are
Rowda Shop (“we,” “us,” or “our”) operates this website (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Shipping Costs
- Free Shipping: We offer free shipping on all orders.
Order Processing Time
- Processing Time: Orders are processed within 1 business day, all days of the week.
- Cut-off Time: Orders placed before 12:00 (GMT+3) East African Time (Mogadishu) will be processed the same day; those placed after will be processed the next business day.
Delivery Time
- Estimated Delivery: Orders typically arrive within 2 business day after processing.
Shipping Process
- Courier Services: We use our own means for shipping
Lost or Damaged Items
- Damaged Orders: If your order arrives damaged, please contact us within 24 hours to initiate a resolution.
- Lost Orders: If your order is lost, please reach out to us immediately for assistance.
Returns
- Returns Policy: For detailed return instructions, please refer to our Returns Policy.
Contact Us
If you have questions or concerns about this Shipping Policy, please contact us:
- Email: info@rowda.shop
- Phone: +252 61 4000970
- Address: Wadada Maka-Almukarama Dabka, Bakaaro Howl-wadaag, Mogadishu, Somalia